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Frequently Asked Questions

SHIPGATE dashboard and API solutions help you automate your shipping process by connecting you from your online shops to carriers, while the actual shipping operations, such as label issuing, printing, affixing, etc, are handled by you as a customer.
If you would require support on shipping operations as well, so please do not hesitate to contact us.
For the PAYG Plan, payment is simply based on each shipment made.
For the Monthly Value Plan, there is a monthly fee at the start, which entitles you to a corresponding shipment volume each month. You get a deep discount on per shipment rate, with the discount increasing with higher shipment volumes selected.
Advanced features provided through the Professional Plan waive the ₩150 per-label charges the come with the PAYG Plan.
However, this monthly charge does not include postage.
If you were to additional shipping labels in excess, you will not be blocked from purchasing or any of the special features provided by your Professional Plan.
You will simply continue to pay (₩150) for the postage charges for those shipping labels. Then, at the end of the Plan Period (you can see this on your Plan Page in SHIPGATE), you will automatically be moved up to the next Plan level to accommodate the increased monthly shipping volume.
Shipping costs vary by shipping service and shipping country.
If you manually enter the box dimensions, the rates will just be standard rates on weight or size.
Even if there is no store in use,
SHIPGATE can use the delivery service at a discounted rate through Excel or handwriting.
E-commerce Platforms
Preferred Partner


Extremely popular among young consumers, Wish delivers a fun, personalized shopping experience that engages users who spend a longer “time in-app.” Wish is an additive sales channel for eCommerce merchants, providing access to a new, mobile-focused consumer.
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eBay is the world’s favorite open market for discovering great value and unique selection. Whether you are buying new or used, plain or luxurious, commonplace or rare, trendy or one-of-a-kind, it is probably for sale on eBay.
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Shopify is the leading cloud-based, multichannel commerce platform designed for small and
medium-sized businesses.
Merchants can use the software to design, set up, and manage
their stores across multiple channels.
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With 82+ million downloads, WooCommerce is the most popular e-commerce platform on the web. With over tens of millions downloads to date, it's one of the most adaptable independent market for building an e-commerce storefront.
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Etsy is a marketplace where millions of people connect, both online and offline, to make, sell, and buy unique goods. The Etsy community includes creative entrepreneurs and the manufacturers who partner with Etsy sellers.
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PrestaShop is an efficient and innovative e-commerce solution with all the features you need to create an online store and grow your business.
It's currently used by 250,000 shops worldwide and is available in 65 different languages.
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